IT Support Apprentice

Apprenticeship summary

This is an entry-level apprenticeship role within our support team. You will learn how to provide friendly, reliable first-line IT support to customers while working towards your apprenticeship qualification. You will be supported by experienced colleagues and given the opportunity to build practical skills.

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Closing date: August 29, 2026

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Wage:

£15,600 a year

Total hours per week:

37.5

Expected duration (weeks):

52

Positions (available):

1

Date posted:

July 30, 2026

Possible start date:

September 29, 2026

Apprenticeship level:

Advanced

This is an entry-level apprenticeship role within our support team. You will learn how to provide friendly, reliable first-line IT support to customers while working towards your apprenticeship qualification. You will be supported by experienced colleagues and given the opportunity to build practical skills.

What You’ll Gain:

A recognised Level 3 ICT qualification
Hands-on experience working with real customers and IT support
Development of technical knowledge, digital, and communication skills
Exposure to IT support issues and ticket systems

Employer

UNIVERSAL TECHNOLOGIES LTD

Universal Technologies was launched in 2005. As a team of engineers, we recognised that clients needed more than what the marketplace was offering. With legacy systems needing replacement, and in house IT teams dwindling, clients were coming at us with questions about how to make the most of the technology available.

Training

Training Provider:

NOWSKILLS LIMITED

Apprenticeship standard:

Information communications technician (level 3)