IT Service Desk Apprentice

Apprenticeship summary

As an IT Service Desk Apprentice, you will be joining our award-winning service desk, recognised with a 4-star rating for excellence in customer service and support via the Service Desk Institute (SDI). You will be an integral part of our IT team, providing support internally.

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Closing date: February 25, 2026

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Wage:

£25,500 a year

Total hours per week:

38

Expected duration (weeks):

52

Positions (available):

2

Date posted:

January 12, 2026

Possible start date:

March 4, 2026

Apprenticeship level:

Advanced

As an IT Service Desk Apprentice, you will be joining our award-winning service desk, recognised with a 4-star rating for excellence in customer service and support via the Service Desk Institute (SDI). You will be an integral part of our IT team, providing support internally.

ICT (Information Communications Technician) Level 3 Apprenticeship Standard:

You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualification

Potential full-time position for the right candidate after completion of apprenticeship.

Employer

BDO SERVICES LIMITED

BDO is a leading global network of professional services firms providing audit, tax, and advisory services. We are committed to delivering exceptional client service and fostering a culture of collaboration and innovation. At BDO, we place a strong emphasis on our people-centric culture. We believe that our success is driven by the talent and dedication of our team members. We are committed to providing opportunities for growth and development, fostering a supportive environment where everyone feels valued and empowered to reach their full potential.

Training

Training Provider:

JUST IT TRAINING LIMITED

Apprenticeship standard:

Information communications technician (level 3)