Customer Service Apprenticeship
GROVE HOUSE PRACTICE
Apprenticeship summary
The practice is situated within Cheshire and Merseyside Integrated Care Board and delivers General Medical Services (GMS) to a patient population to approximately 14,556 patients. This is part of a contract held with NHS England.
Apply To Vacancy
Closing date: September 4, 2025
Wage:
£15,507.70 a year
Total hours per week:
39.5
Expected duration (weeks):
52
Positions (available):
1
Date posted:
July 16, 2025
Possible start date:
September 10, 2025
Apprenticeship level:
Intermediate
- Greeting patients
- Administrative work using computer systems
- Book appointments
- Learn about and advise cpatients
- Keep store front clean and tidy
- Customer Service Practitioner Level 2 Apprenticeship Standard qualification
- Functional Skills in maths and English, if required
- End Point Assessment
- Work Based Learning
- Extra training courses – Medicines Counter Assistant and Healthcare Champion
- Further training and potential employment by the employer, depending on peformance
Employer
GROVE HOUSE PRACTICE
The practice is situated within Cheshire and Merseyside Integrated Care Board and delivers General Medical Services (GMS) to a patient population to approximately 14,556 patients. This is part of a contract held with NHS England.
Training
Training Provider:
JUNIPER TRAINING LIMITED
Apprenticeship standard:Customer service practitioner (level 2)