Customer Service Apprenticeship
CACTI PCS LTD
Apprenticeship summary
Join one of the UK’s fastest-growing gaming PC brands! As our Customer Service Apprentice, you’ll handle customer enquiries, support sales, and ensure every gamer has an outstanding experience. A perfect role for someone tech-savvy, organised, and looking to grow with an ambitious company.
Apply To Vacancy
Closing date: January 21, 2026
Wage:
£14,918.80 a year
Total hours per week:
38
Expected duration (weeks):
52
Positions (available):
1
Date posted:
January 6, 2026
Possible start date:
February 1, 2026
Apprenticeship level:
Intermediate
- Responding to customer queries via email, phone & live chat
- Processing orders & aftersales support
- Tracking customer service tickets
- Assisting with social media and online reviews
- Helping maintain excellent customer satisfaction
- Learning product knowledge to advise customers confidently
- All training will be done in the work place ran by Wigan and Leigh College
- The apprentice will work towards the Level 2 Customer Service Practitioner qualification
- On successful completion, there is potential for a permanent full-time role as a Customer Service Executive, with further progression into sales, marketing, or technical support within the business
Employer
CACTI PCS LTD
Cacti PCs Ltd is one of the UK’s fastest-growing custom gaming PC companies, delivering high-performance, great-value systems with next-day delivery and a 3-year warranty. Based in Runcorn, we are a young, ambitious business passionate about technology, customer care, and building a trusted gaming brand.
Training
Training Provider:
WIGAN AND LEIGH COLLEGE
Apprenticeship standard:Customer service practitioner (level 2)