Customer Experience Apprentice

Apprenticeship summary

You will play a pivotal role in ensuring that our customers receive seamless, high-quality support across multiple communication channels, including live chat, email, social media, and phone. This is a fantastic opportunity for somebody just starting out in this sector to develop experience alongside learning.

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Closing date: April 10, 2026

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Wage:

£15,100 a year

Total hours per week:

36.25

Expected duration (weeks):

52

Positions (available):

1

Date posted:

March 12, 2026

Possible start date:

June 1, 2026

Apprenticeship level:

Advanced

You will play a pivotal role in ensuring that our customers receive seamless, high-quality support across multiple communication channels, including live chat, email, social media, and phone. This is a fantastic opportunity for somebody just starting out in this sector to develop experience alongside learning.

Business Administrator, Level 3
Fortnightly attendance at Riverside College, Widnes

Ongoing professional development and growth opportunities

Employer

FREEWAY UK INSURANCE SERVICES LTD

With over 20 years of experience in the UK Taxi and Courier industry, we are dedicated to protecting our customers’ assets and providing peace of mind through comprehensive insurance solutions. Our expertise and commitment to customer satisfaction has made us a trusted name in the UK for insurance needs.

Training

Training Provider:

RIVERSIDE COLLEGE

Apprenticeship standard:

Business administrator (level 3)