Apprentice Administrator
MCK Flooring
Apprenticeship summary
The Apprentice Administrator will support the day-to-day running of the showroom, office administration, customer enquiries, and general retail operations. You will learn how to handle customer interactions both in person and over the phone, process payments, help with quotes and invoices, and assist the team with daily admin tasks.
Closing date: February 8, 2026
Advanced
- Greeting customers visiting the showroom
- Answering incoming phone calls confidently and professionally
- Taking customer messages and booking in measures/appointments
- Supporting customers with basic product information (training provided)
- Processing payments and deposits
- Inputting quotes and jobs into our systems
- Assisting with invoices and customer paperwork
- Managing emails, messages, and day-to-day admin tasks
- Keeping the showroom tidy and organised
- Communicating with fitters, suppliers, and customers
- Helping with diary planning and job scheduling
- Occasionally assisting with small errands or collections
Level 3 Business Administrator apprenticeship standard, including:
- Knowledge, Skills & Behaviours
- End-Point Assessment
- Potential for a full-time position upon successful completion of the apprenticeship.
Employer
MCK Flooring
MCK Flooring is a fast-growing flooring business with two busy retail showrooms and a strong reputation for quality, customer service, and professionalism. We are now looking for a motivated and confident Apprentice Administrator to join our team and grow into a key member of the business. This is an excellent opportunity for a young person who wants to start a career in business, customer service, retail operations or office administration. Full training will be provided both in-house and through an approved apprenticeship programme.
Training
WIRRAL METROPOLITAN COLLEGE
Apprenticeship standard:Business administrator (level 3)