Job Description
PurposeoftheJobBusinessSupportAdministrator
UnderthedirectionoftheSeniorEstateSurveyor,tocarryoutgeneralreceptionandadministrativedutiesfortheCouncilanditsbusinesstenantsatTheKingCentretoprovideanefficientandeffectivebusinessserviceforthefacility.LocationisTheKingCentre,MainRoad,Barleythorpe,LE157WD.
MainResponsibilitiesBusinessSupportAdministrator
1.ToprovideadministrativesupporttotheSeniorEstateSurveyorandthePropertyTeaminrelationtoTheKingCentrebusinesscentre.
2.TooperatethereceptiondesktoincludeameetandgreetserviceforvisitorstotheCouncilsbusinesstenantsandtoactasthemainpointofcontactforthebusinesscentreduringofficehours.
3.Tooperatedepartmentalcomputersystemsasrequired.
4.Tosetupspreadsheetsordatabasesasmaybenecessary.
5.Toadministerincomingandoutgoingpostanddistributeinternally&externallyasmaybenecessary.
6.Toproducereportsandotherdocumentsinformatsappropriatetoclientgroups.
7.Tosupporttheadministrationofinvoicesto/fromcreditorsanddebtorsandotherfinancialadministration.
8.ToprovidesupporttotheSeniorEstatesSurveyoroftheKingCentreintheareasoflettings,day-to-daypropertymanagementandgeneralHealthandSafety,asappropriate.
9.Toarrangemeetingsandroombookingsandtakeminutesasrequired.
10.Torespecttheconfidentialnatureoftheworkandprotectpersonalinformationinaccordancewithdataprotectionregulationsandpoliciesinplace.Toworkinaccordancewithsetpoliciesandprocedures
11.ToactinaccordancewiththeprinciplessetoutintheEmployeeCodeofConductandtheCouncilsValues,recognisingthedutyofallpublicsectoremployeestodischargepublicfunctionsreasonablyandaccordingtothelaw.
12.Takereasonablecareforyourhealthandsafetyandthatofotherpersonswhomaybeaffectedbytheperformanceofyourduties.Whereappropriate,youwillsafeguardthehealthandsafetyofallpersonsandpremisesunderyourcontrolandguidanceinaccordancewiththeprovisionsofHealthandSafetylegislationandRutlandCountyCouncilsandDirectoratecodesofpracticeandprocedures.Youwillexercisepropercareinhandling,operatingandsafeguardinganyequipment,vehicleorapplianceprovided,usedorissuedbytheCouncilorprovidedorissuedbyathirdpartyforindividualorcollectiveuseintheperformanceofyourduties.
13.Thisjobdescriptionindicatesthemainareasofactivityofthispost.Fromtimetotime,however,othertasks/dutiesmayberequiredbutthesewillfallwithinthegeneralareasofresponsibilityandgradeofthepost.Anychangeswhichareofapermanentnaturewill,followingconsultationwithyou,beincludedinthejobdescriptioninspecifictermsandwillbeformallyissuedtoyou.
JobRequirementsBusinessSupportAdministrator
- GoodstandardofeducationinEnglish&Mathematics
- Microsoftofficeaccreditation.GCSEgradesCorequivalentpreferred.
- Experienceofworkinginanadministrativeroleinabusy,customerfocussedenvironment
- Experienceofworkinginareceptionand/orbusinesssupportenvironment
- Experienceofprovidingadviceandinformationtocustomersinanefficientandeffectiveway
- Knowledgeandexperienceoffiling/referencesystemsandtheirmanagement,includingthoseinanelectronicformat
- ProficiencyinMicrosoftOfficesoftwaresuitestoincludeWordandExcelprograms
- Proficiencyinuseoftheinternetandemail
- Excellentinterpersonalskillswithacommitmenttodeliveringhighqualitycustomerservices
- Goodoralandwrittencommunication
- Abletoworkonowninitiative,totightdeadlinesandwithminimumsupervision
- Flexibleandadaptableapproachtoworktasks
- Highlevelofdiscretionandconfidentiality
- Abletorelatewellwithpeopleatalllevelsanddeliverhighqualityfrontofhousecustomerservice
- Highlyorganisedwithalogicalandadaptableapproach
- Highlevelofattentiontodetailandaccuracy
- Abletoworkunderpressureanduseowninitiative
- AbletorecognisediscriminationandbeproactiveinensuringtheCouncil'spolicyisputintopractice