Joiner

We are looking for a skilled and customer-focused Joiner to join HMS, part of Torus Group. You’ll play a key role in delivering a high-quality, efficient and responsive service to our customers, working across occupied and void properties. You’ll carry out a wide range of joinery works and associated multi-skilled tasks, contributing to our “one job, one visit” approach while maintaining the highest standards of workmanship, safety and customer care.What You Will Be Doing:

• Carry out all aspects of internal and external joinery, including plastic and composite products, maintenance and remedial works
• Undertake associated trade tasks (e.g. basic plastering, tiling and plumbing) to support efficient service delivery
• Plan and organise work effectively to meet priority response times and performance targets
• Work within scheduled appointment systems, liaising directly with customers and colleagues
• Diagnose faults, carry out pre-measuring and determine repair requirements in line with contractual guidelines
• Supervise and support apprentices or trainees when required
• Use IT and mobile devices to receive instructions, complete work orders and order materials
• Ensure accurate completion of all documentation and system updates
• Drive and maintain a company vehicle, stock and equipment responsibly
• Manage materials efficiently, minimising waste and delays
• Comply fully with Health & Safety requirements and safe systems of work
• Participate in training, development and competency programmes
• Work collaboratively with schedulers, planners, customer liaison officers and contractors
• Take part in an out-of-hours rota when required (additional payment applies)

What We’re Looking For:

• NVQ Level 2 (or equivalent) in Joinery or relevant craft discipline
• CSCS card at the appropriate level
• Experience in multi-skilled trade activities
• Full UK or EU driving licence
• Completed apprenticeship (time served)
• Proven experience in joinery, building maintenance and construction
• Strong customer service skills
• Ability to work independently with minimal supervision
• Good communication skills and a customer-focused approach
• Experience supervising or supporting apprentices

Interview Process:

• Candidates will be invited to in-person interviews at our Stonebridge office, which will include a competency-based interview.

Additional Information:Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:

• Right to work verification
• Qualification certificate check
• 2x Completed references
• OH Health Questionnaire – Fit For Work
• DBS check (if required for role)
• Completion of all new starter documentation including signed T&C’s

Please note, we reserve the right to close this vacancy early if we receive a high volume of applications.REF-228 030