JOBS · REF 57062028

Customer Service Advisor / Business Administration Course

Job Description

10-Day Level 2 Business Administration Course – With Job Opportunities at the End

Start your career in Business Administration in just 10 days with Total Training Provision. This fast-track programme is designed to give you the skills, confidence, and qualification needed to move directly into employment with employers Carpenters Solicitors.

About the Course:This Level 2 Business Administration course provides practical training to prepare you for office-based roles. You will learn how to work effectively in a professional environment and develop the key skills employers are looking for.

What’s Included:

  • Level 2 Business Administration qualification
  • Communication and customer service skills
  • Microsoft Office (Word, Excel, Outlook) training
  • Data entry and administrative support skills
  • Time management and organisation
  • Workplace professionalism and teamwork
  • CV writing and interview preparation
  • Job search support and employer connections

Job Roles at the End of the Course:Call Handler – Carpentry Companies:As a Call Handler in a carpentry company, you will be the first point of contact for customers and clients. Your duties will include:

  • Answering incoming calls and dealing with enquiries
  • Booking appointments for carpentry work and services
  • Providing updates on ongoing jobs
  • Recording customer details accurately
  • Passing messages to carpenters and office staff

Salary: £22,000 – £26,000 per year

Call Handler / Administrator – Solicitors:In a solicitor’s office, you will provide professional customer and administrative support. Duties include:

  • Answering client calls in a professional manner
  • Booking appointments with solicitors
  • Handling general enquiries and messages
  • Supporting document filing and record keeping
  • Assisting with day-to-day office administration

Salary: £23,000 – £28,000 per year

Why Choose This Course?

  • Complete your training in just 10 days
  • Gain a recognised Level 2 qualification
  • Receive direct job support and interview preparation
  • Progress into real employment opportunities
  • Build a strong career in Business Administration

Start your journey into employment today with Total Training Provision and take the first step towards a successful future.

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