Job Description
Motor Claims Handler (CH2)
Location: Liverpool
Contract: Permanent
Hours: Full-time, 35 hours per week
Are you an experienced Motor Claims Handler looking to take the next step in your career? Join Keoghs in Liverpool and become part of a high-performing team managing pre-litigated motor claims up to £15,000, including Personal Injury (PI), from inception through to settlement.
If you’re organised, detail-focused, and confident managing your own caseload — we want to hear from you.
Key Responsibilities
What You’ll Be Doing
- Managing a caseload of pre-litigated motor claims (including PI) efficiently and confidently from start to finish
- Delivering high standards of service and productivity
- Working collaboratively with colleagues to achieve the best outcomes
- Maintaining accurate data and ensuring systems are up to date
- Communicating clearly and professionally with clients
Skills, Knowledge & Expertise
What We’re Looking For
- 12 months’ relevant experience or 6 months’ experience plus a law degree (or equivalent)
- Experience using the MOJ Claims Portal
- Excellent attention to detail
- Strong communication and negotiation skills
- Organised and able to manage your own workload effectively
- A client-focused mindset with great customer service skills
Job Benefits
Why Join Keoghs?
At Keoghs, our values shape everything we do:
- We are Connected
- We are Dynamic
- We are Innovative
- We Succeed Together
You’ll be part of a collaborative and supportive environment where your contribution genuinely matters.
What’s in It for You?
- 25 days’ holiday (increasing with service) + option to buy/sell 3 days
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support & wellbeing services
- Death in Service (after 1 year)
- Pension: 5% employee / 3% employer contribution
- Cycle to Work Scheme
- Tech Scheme
- Access to online discount platforms
- Local retail discounts
If you’re ready to build your career with a leading legal services provider and thrive in a fast-paced, supportive team — apply today and join Keoghs in Liverpool.
