Senior Communications Officer

Salary: £37,000 – £42,000
Location: Hybrid – minimum 3 days per week at our National Office in Liverpool

Are you a confident communicator ready to take the next step in your career? Do you enjoy shaping messages, building relationships, and making a real impact across a national network?

At Right at Home UK, we’re looking for a Senior Communications Officer to lead and elevate our internal and external communications, supporting our growing franchise network and helping us tell powerful stories that matter.

This is a fantastic opportunity for someone with solid communications or PR experience who is ready to step up into a more influential, visible role.

Why join Right at Home UK?

• Salary of £37,000 – £42,000 (DOE)

• 25 days annual leave + bank holidays (increasing with service)

• Salary sacrifice pension & EV scheme

• Contribution to private healthcare

• Free secure parking

• A supportive, values-led team where your work makes a real difference

The Role

Reporting to the Head of Digital, you will take ownership of communications across our UK franchise network, ensuring clarity, consistency, and impact.

You’ll be the go-to person for communications—supporting franchise owners, guiding messaging, and driving proactive PR activity.

Key responsibilities:

• Lead delivery of internal and external communications across the network

• Write and distribute press releases, articles, newsletters, and statements

• Build relationships with local and national media to secure coverage

• Support and guide franchise owners on their communications and PR activity

• Act as a brand guardian, ensuring consistency in tone and messaging

• Identify and respond to PR opportunities and sector news

• Support the creation of case studies for newsletters and advertorials

• Support crisis communications and reputation management when needed

• Work as part of the marketing team aligning campaigns and messaging

• Monitor and report on PR and communications activity

About You

We’re looking for someone who is confident, proactive, and ready to step up.

You might currently be a Communications Executive, PR Executive, or Marketing Executive with a strong communications focus.

You’ll bring:

• 2–4 years’ experience in communications, PR, or a related role

• Excellent writing skills and attention to detail

• Confidence to challenge and influence stakeholders professionally

• Experience working with or supporting multiple stakeholders (e.g. clients, branches, or teams)

• Ability to manage your own workload and prioritise effectively

• A proactive mindset—you spot opportunities and act on them

• Interest in media relations and building PR coverage

Why this role is different

• Real ownership. You’ll lead communications activity, not just support it

• Visible impact across a national award-winning franchise network

• Opportunity to influence and shape how a respected brand communicates

• A genuine step up in responsibility and profile

Additional Information

• Minimum 3 days per week in the Liverpool office

• Occasional UK travel for meetings, workshops, and events (expenses covered)

Interested?

Apply via Indeed or our website or contact David O’Brien on 0151 305 0770 for an informal conversation.