Job Description
Salary: £45,000 - 50,000 per year
Requirements:
- Strong Linux experience
- British Citizenship
- Willingness to undergo Security Clearance
- Proficiency in using Linux-based Operating Systems
- Experienced in Virtualization technologies
- Understanding of Infrastructure and Network topology
- Experience with packet capture tools for debugging complex network issues
- Ability to work independently and as part of a small team
- Excellent problem-solving skills and logical thinking
- Capable of managing and prioritizing workload
- Willingness to work unsociable hours, weekends, or bank holidays if necessary
- Prepared to travel internationally as required
Responsibilities:
- Maintain a high level of Security clearance
- Undertake customer project activities to deliver company-specific and third-party solutions
- Manage planning, delivery, and implementation of these solutions
- Undertake delivery of internal or R&D projects as required
- Produce accurate and comprehensive documentation on build procedures and product training materials
- Build Nexor appliances and standard products
- Support the business in marketing and pre-sales activities
- Provide technical support to the Service Desk as required
- Manage support cases raised by customers through IT Service Management Tools while adhering to Service Level Agreements
- Identify potential bugs for escalation to Software/Hardware Engineers
- Validate hot fixes and components prior to shipping solutions to customers
- Issue licenses for Nexor products and other third parties as necessary
- Maintain accurate customer records with appropriate detail
- Provide detailed customer site visit reports outlining activities and constraints
Technologies:
- Hardware
- Support
- Linux
- Marketing
- Network
- Security
More:
We are a rapidly growing organization seeking a Technical Consultant to deliver high-quality service and consultancy to meet customer and business requirements. We provide support to ongoing and new projects across a myriad of technologies in a fast-paced sector. This role is an excellent opportunity for someone looking to transition from a 2nd line support role to a 3rd line role. Our team is dedicated to innovation and improvement, and we value individuals who uphold our company values.
last updated 21 week of 2026
