Job Description
To provide efficient and effective administrative and clerical support to ensure the smooth day-to-day running of the school office. The role involves being a key point of contact for staff, pupils, parents/carers, and visitors, delivering a professional and welcoming service.
Key Responsibilities
Administration & Office Support
- Provide general administrative support including typing, filing, photocopying, and data entry
- Maintain accurate pupil records using the school’s management information system (e.g. SIMS/Arbor)
- Support attendance monitoring, including daily registers and follow-up procedures
- Assist with admissions, pupil data updates, and leavers processes
- Maintain school databases and ensure compliance with GDPR
Reception & Communication
- Act as the first point of contact for visitors, parents, and external agencies
- Answer telephone and email enquiries in a professional and timely manner
- Manage incoming and outgoing post
- Ensure safeguarding and visitor procedures (e.g. signing in) are followed
Finance & Resources (if applicable)
- Assist with basic finance tasks such as processing orders, invoices, and payments
- Maintain stock of office supplies and place orders as required
- Support the organisation of school events and trips
Organisation & Coordination
- Maintain school calendars, meeting schedules, and appointments
- Support the organisation of meetings, including preparing documents and taking minutes (where required)
- Assist with school communications (letters, newsletters, website updates)
Teamwork & Professional Responsibilities
- Work collaboratively with teaching and support staff
- Maintain confidentiality at all times
- Support the wider administration team as needed
- Contribute to the smooth running of the school office
Person Specification
Essential
- Previous administrative or clerical experience
- Strong organisational and time-management skills
- Excellent communication and interpersonal skills
- Good ICT skills (e.g. Microsoft Office, email systems)
- Ability to work independently and as part of a team
- High level of accuracy and attention to detail
- Understanding of confidentiality and data protection
Desirable
- Experience working in a school or educational setting
- Familiarity with school management systems (e.g. SIMS, Arbor)
- Basic knowledge of school finance processes
- Understanding of safeguarding procedures
Grade 5 Role Expectations
- Undertake a range of administrative tasks with some responsibility and initiative
- Work with minimal supervision within established procedures
- Support key administrative processes that contribute to school operations
Safeguarding Statement
The LTA is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references.
