Job Description
Sales Order Administrator
Full-Time | Monday Friday | 9:00am 5:00pm
37.5 hours per week
Starting rate: £13.50 per hour
Location: St Helens (WA9)
We are currently recruiting for a Sales Order Administrator to join a well-established and growing manufacturing business supplying products to customers across the UK. This is an excellent opportunity to become part of a supportive and fast-paced customer service team within a company known for quality, reliability, and strong customer relationships.
The Role
As a Sales Order Administrator, you will play a key role in delivering excellent customer service while ensuring customer orders are processed efficiently and accurately. You will be responsible for managing enquiries, maintaining customer relationships, and liaising with internal departments to ensure a smooth customer experience from order to delivery.
This role is ideal for someone who is organised, proactive, and confident working in a busy office environment.
Key Responsibilities
- Handling customer enquiries via phone and email
- Processing and progressing customer orders
- Maintaining accurate customer records and correspondence
- Building and maintaining strong customer relationships
- Providing proactive updates and support to customers
- Liaising with internal departments to ensure high service levels
- Supporting the wider Customer Service team in achieving business objectives
About You
The successful candidate will have:
- Previous experience within a customer service or administrative role
- Strong communication and organisational skills
- The ability to prioritise and manage a varied workload
- A professional and positive approach to customer service
- Good working knowledge of Microsoft Office, including Excel and Word
- The ability to work effectively both independently and within a team
Experience using SAP and/or working within a manufacturing environment would be advantageous, although full training will be provided.
What We Offer
- Full-time permanent opportunity
- Stable Monday to Friday working hours
- Supportive team environment
- Opportunity to join a growing and established business
Please note: This is a fully office-based role. Remote or hybrid working is not available.
If this sounds like the right opportunity for you, we would love to hear from you apply today to be considered for the role.
Benefits:
- On-site parking
