Job Description
Location: RISE
Salary: £32,000 per annum
Hours: 37.5 hours per week
Job Type: Permanent/Fixed Term
Shortlisting: TBC
Interview: TBC
Why this role would be great for you
Based in the RISE service your role will be to provide an additional level of operational leadership in the service that ensures that staff are supported to grow and develop within their role. To support the Service Manager to carry out their duties in delivering a service of excellence.
What your week may look like
Support the team to maintain the therapeutic integrity of the service
Monitor the team’s contribution to the collection of rents and ensuring compliance of staff with the HB application process
Collate data on the performance of the service
Ensure the induction of new staff to the service
To compile and collate monthly reports on KPI’s Maintain excellent communication with YM Management team
Supervise the staff team assigned to you
Responsibilities to the Service Manager
To compile and collate monthly reports on KPI’s
Ensure YM complies with contractual requirements
To give informed opinions and make recommendations regarding support, housing and HR issues that impact on the service, Residents and staff team.
To make recommendations to the Support Manager on the development of the service which involve any financial commitments or alterations to service delivery
Attend and meaningfully contribute to weekly communication meetings with the Support Manager, submitting reports on request
Representing You Matter
Attend all meetings both internal and external
Attend stakeholder days, forums and other external events
Represent the YM at regional and national level from time to time
Develop relationships with partner agencies, referral agencies and all other stakeholders
Line Management and HR responsibilities
Support and develop the capacity and motivation of the team to deliver an innovative and high-quality support and housing service
Monitor the team’s contribution to the collection of rents and ensuring compliance of staff with the HB application process and complex HB claims
Collate data on the performance of the service and team and make recommendations to the Support Manager to ensure the service achieves its KPI’s
Allocation of Residents to support workers to ensure the residents have the most appropriate support worker assigned
Ensure the induction of new staff to the service
Working with Residents
To carry a small caseload of residents in the absence of RRPs,
Encourage involvement and participation from residents in the development, running and shaping of the service
Support with the delivery of pre-engagement workshops
What We Can Offer You
Working with You Matter comes will a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, You Matter offers training to support your role and personal development. For a full list of benefits see here: Careers at You Matter | Work with Us
The skills were looking for
EXPERIENCE–
Knowledge of working in a Therapeutic environment, Experience of working with addiction and mental health
Experience of supporting individuals with complex needs, including mental health, substance misuse and housing instability
Demonstrable leadership or supervisory experience
Experience of adult safeguarding
Experience of multi-agency and partnership working (e.g. CGL addiction services, Detox units, Probation and Prison system.
Experience of risk assessment and safety planning
Experience of resettlement or move-on into safe, independent accommodation
Experience managing incidents, maintenance or health and safety concerns
Experience leading or supporting a staff team in a high-risk environment
KNOWLEDGE –
A strong working knowledge of addiction,
Understanding of trauma-informed service
Knowledge of safeguarding adults and children
Understanding of complex needs including mental health, substance misuse and offending
Excellent communication, engagement and interpersonal skills
Strong administrative and case-recording skills
COMMUNICATION –
Excellent communication skills and experience of working with multi-agencies.
EMPATHY and RESPECT –
Commitment to You Matter ethos, philosophy and SHREK values: Strength, Humility, Respect, Empathy and Kindness
Compassionate, professional and non-judgemental approach
Confident, energetic and self-motivated
COMMITMENT –
Strong commitment to improving outcomes for service users
Commitment to reflective practice and continuous professional development
ORGANISATION –
Creative and solution-focused approach to complex situations
Excellent organisational and time-management skills
Strong negotiation and mediation skills
Respected by peers and able to motivate others
COMPUTER LITERACY –
Confident using Microsoft Word, Outlook and Windows-based systems
Experience of case management or recording systems
What is a nice to have
Experience working within a recovery knowledge
Experience of Trauma-Informed Care and psychologically informed environments (PIE)
Experience of management or leadership within addiction services
Knowledge and understanding of the safeguarding vulnerable adults
Even if you don’t feel that you have all the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.
You Matter is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.
