Job Description
At ALS, we encourage you to dream big.
When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.
Assay Services Administrator
ALS are seeking a highly organised and detail-focused Assay Services Administrator to join our Assay Services team. This is an excellent opportunity for someone looking to develop a career within a fast-paced laboratory and client services environment. Working closely with the Assay Services Manager, you will play a key role in coordinating assay reporting services, managing client communications, and ensuring the smooth delivery of assay operations from start to finish.
This role would suit someone who enjoys administration, thrives on accuracy, and takes pride in delivering excellent customer service. Full training will be provided.
Role
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Location: Prescot
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Shift: Monday to Friday (08:30 - 17:00)
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Contract: Full Time & Permanent
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Annual Salary: £26,500
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Hours: 37.5
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Closing Date: Friday 22nd May 2026
The Day to Day
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Managing assigned assay jobs from start to completion
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Confirming contract specifications and maintaining accurate records
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Using LIMS and EXACT systems to update data, generate reports, invoices, pricing information, and work-in-progress updates
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Liaising professionally with clients regarding sample receipts, turnaround times, and reporting updates
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Performing quality checks on reports, certificates, and documentation to ensure accuracy
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Coordinating with laboratory staff, overseas offices, and refineries to support efficient service delivery
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Managing key client accounts and maintaining strong client relationships
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Ensuring all assay instructions and documentation are processed promptly and in line with company procedures
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Supporting weekly courier checks and ensuring correct certification and invoicing documentation is dispatched
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Maintaining accurate filing, reporting, and record storage in accordance with quality systems
The Essentials
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Strong organisational skills with excellent attention to detail
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Good communication skills, both written and verbal
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Confident using computer systems and databases
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Literate and numerate with the ability to manage multiple tasks effectively
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Able to work independently while collaborating with internal teams and external clients
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Professional and customer-focused approach
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Experience in administration or client services is advantageous, but not essential
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Willingness to learn new systems and processes — full training will be provided
Employee Benefits Include:
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Attractive Salary
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Shift Allowance
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Life Assurance
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25 days holiday, plus bank holidays
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6% employer pension
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Free Parking
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Free Staff Canteen
Working at ALS
The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.
Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.
At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.
We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.
Everyone Matters
ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.
ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.
Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.
How to apply
Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.
