Travel Consultant Apprenticeship

This apprenticeship opportunity will allow you to have first-hand experience in a busy travel agency surrounded by travel professionals.

Supported by senior team members, you will:

• Meet and greet new and existing customers in store, providing a professional, warm welcome
• Handling holiday enquiries, face-to-face, over the phone and by email
• Training and development. This may also include exciting opportunities to attend industry events in the UK and overseas
• Research and explore holiday enquiries using online platforms, reservation agents and email
• Booking clients’ holidays, providing first-class service end to end using learnt top-class selling skills
• Administration in all areas relating to travel
• Providing excellent customer service
• Working towards store targets and individual targets set out

• This apprenticeship forms part of a formal qualification. On successful completion, you will achieve a Level 3 Travel Consultant qualification that will be added to your digital achievement record
• Working with our chosen training provider, you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey
• Training will be carried out online, face-to-face, both individually and as part of a classroom, to ensure you have an enhanced experience
• You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor
• Learning firsthand from training specialists and peers, you can become a fully-fledged Travel Consultant in a little over a 12-month period

On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set. The next steps will be discussed in your 1-2-1’s.