Administration and Reception Assistant Apprentice

Working within a busy school office at the Grange Academy, daily tasks will include:

• Providing a welcoming, courteous and helpful first point of contact for parents, pupils and visitors
• Answering and redirecting telephone calls
• Ensuring required actions for site access are completed, for example, updating visitor lists and issuing ID badges
• Supporting the Attendance Officer in maintaining accurate records
• Providing administrative support including photocopying, filing and completing standard forms
• Assisting with finance processes such as ordering and payments
• Updating and maintaining information systems and administrative processes
• Maintaining accurate student records
• Assisting with daily distribution of internal and external mail
• Complying with all school policies and procedures, including safeguarding, security, confidentiality and data protection, as well as reporting all concerns
• Participate in training and development activities 
• Attending and taking part in meetings as required
• Providing excellent customer service
• Delivering administrative support to support the smooth running of the school
• Working alongside highly trained and supportive staff
• Any other tasks appropriate to the role and grade as required
• Carry out any other duties reasonably requested by the Principal

The successful applicant will have the required qualifications for entry and be keen to develop new knowledge, skills and behaviours within the working environment, alongside attending college once a fortnight.  

• Business Administrator, Level 3
• Fortnightly attendance at Riverside College, Widnes

There may be opportunities to apply for vacancies within the organisation if these arise.